Over the years, Lime has delivered many CRM solutions to companies in the machine industry. Väderstadverken, Weland, Consilium, Elektroautomatik and Siwertell are just a few examples. We are now looking forward to helping your company.
Manage your customers and machines from one place
An overview of your machine park enables proactive sale of spare parts and service. Case management for complaints, warranty matters, service and everything related to your machines and customers. Visual business management that provides efficient sales and profitable customers relationships.
Book a demoAvoid throwing a spanner in the works
If you produce, rent out or sell machines and industrial products, you know that everyday life offers challenges. Long sales processes, follow-up of service agreements and warranty periods are just some examples of thing to keep track of. But it doesn’t have to be that hard – in Lime CRM you have everything structured and easily accessible.
Lime CRM for the machine industry
Visual business management
Important business information is visualised in a smart dashboard and becomes available to all employees. Make your KPIs understandable and work proactively instead of reactively.
Machinery park
Get an overview of which machines/products that are available or sold/rented. Work proactively with spare parts sales by having the right data available, at the right time.
Customer care and service
Easily manage warranty claims, complaints, service and other things connected to your machines and customers. You can also add smart work order management with Lime Field.
Deal management
Regardless of whether it concerns warranty agreements, service agreements or something else, you can easily manage these in Lime CRM - both at company level and on individual machines.
Field service made easy
Make sure that your offices and service technicians out in the field are working well together. With the Work Order add-on to Lime CRM, work order management becomes really simple. From case registration and resource planning to work orders, reporting and invoice documentation – everything is stored in one place.
"Today, the market requires a CRM system that is simple, fast and adapted to the customer's needs. We have that with Lime CRM!"
Niklas HÃ¥kansson, CEO, PMH International